We're all
about Passion
A boutique DSO founded by clinicians for clinicians
PASSION DENTAL®
Previously known as New England Family Dentistry
We're invested in your success
As a thriving dental support organization, we hold patient well-being and exceptional oral health as our cornerstones. As a forward-thinking DSO, we are committed to investing in your professional growth and success. We provide a dynamic and supportive environment where your skills are not only recognized but also nurtured. From continuing education opportunities to advanced training and access to state-of-the-art technologies, we empower you to stay at the forefront of dentistry. Our collaborative approach ensures that you have the resources and guidance needed to excel in your practice while maintaining a healthy work-life balance.
Our business model allows supported doctors to focus on patient care while we take care of the on-going non-clinical administrative duties.
Passion Dental's partners and teams have unlimited access to strategic resources that support practice optimization and growth.
Human Resources
Attract and retain the very best talented professionals in the industry with comprehensive recruiting and HR support.
Patient Support
The Patient Support Center is able to handle an overflow of calls, queue them back on your system, and create a seamless patient scheduling experience. This will enable the offices to focus on their patients and doctors.
Finance
A dedicated Finance team provides expert support with your practice’s accounts payable, payroll, financial reporting (P&L) and data insights (KPI's).
Practice optimization
Leverage our strategic insights, knowledge and experienced teams so you can focus on dentistry, not practice management. We'll help you optimize the day-to-day operations in areas such as scheduling and patient care.
Procurement
Our network allows us to secure the best prices from major suppliers.
The Procurement team supports you through your purchases and leverages our network's scale so you can benefit from cost savings in consumables, office expenses and equipment.
Technology
Benefit from our industry-leading systems, innovative engagement tools, cost-effective solutions, and dedicated IT support. A comprehensive dashboard for reputation management, dental KPIs, patient communications, online booking and integrated phone systems are a few examples illustrating some of the technology being used.
Risk Management
Stay at the forefront of patient safety & privacy, infection prevention protocols, changes with your regulatory body and adopt a strong patient safety culture.
Our internal compliance department insures that your dental team are meeting & exceeding your state dental board's regulation.
Marketing
Maintain your existing brand and implement advanced digital marketing strategies that drive new patient flow and retention.
Compliance
Dental compliance is a field that is evolving and often updated. Passion Dental will train and educate your clinical team members on all federal and state compliance regulations as well as provide the required written policies and procedures. Passion Dental will also help designate your office's compliance coordinator and will perform regular internal auditing and monitor practices for quality control and assurance. Maintaining standards of compliance is fundamental to each dental practice.
Recruitment
Passion Dental recruitment team has always invested in its people and new talent. From support staff to doctors, we always aim at inviting an individual to join our talented team, provided that they have the right personality. We hire the attitude and train the skill.
Credentialing
Once a doctor is hired, we have a dedicated team that will handle the credentialing process in which dentists become affiliated with insurance companies.
Operations
Our directors and Hygiene area managers will be on call, available and ready to help and train the team members in your office. Although virtual training can be efficient, nothing replaces shoulder to shoulder training when necessary. Patients will be invited to rate their experience following their appointments. While we celebrate great reviews , we won’t let the bad ones define us but rather refine us. Our operation team works hard at learning and refining our systems on a daily basis.
The Billing/Revenue Cycle
The Billing/Revenue Cycle management Team will file claims, post payments, review outstanding insurances and/or personal claims. The team will also provides valuable reporting around accounts receivable and denials. The billing Team is an extension of your office working behind the scenes to enable you to focus on what matters most; your patients.
What it means to be affiliated
with us
Joining Passion Dental lets you relinquish some of the burdens of management, compliance, regulation, HR, data gathering, and administration, freeing you up to focus on your clinical work and expanding your skill set.
We are a boutique DSO whereby you can choose "a la carte" support services while maintaining others.
TESTIMONIALS
Words from our supported practices, affiliated doctors & team members